Community

The Folkle Community Guidelines

Last updated: November 6, 2026

Folkle is built on kindness, honesty and real experience. These guidelines keep our community warm, useful and trustworthy.

By joining Folkle, you agree to follow them.

We built Folkle to help parents make informed decisions, not to replace professional advice or your own judgment.

The spirit

Folkle is a village of parents helping other parents. Everything here should reflect:

• Warmth: no drama, no personal attacks
• Honesty: real recommendations based on real experience
• Discretion: respect for other families' privacy
• Curiosity: questions are welcome, judgment is not

What to share

Yes

• Providers you've personally used
• Honest experiences (positive or constructive)
• Questions about parenting resources in your area
• Local recommendations from your neighborhood

No

• Providers you haven't personally experienced
• Copy-pasted reviews from other sites
• Private details about children (names, schools, health information), whether yours or other families'
• Recommending a business you own or are related to without saying so
• Sales pitches or self-promotion

Ask rules

• Real names, real experiences. Every member joins with their real name and shares real experiences. You can post a question or answer anonymously: it shows as "A Folkle parent", and our team reads it before it goes live.
• Respect what others share. Please don't screenshot or share conversations outside Folkle without permission from the people involved. Sharing your own words is fine; sharing someone else's isn't.
• No medical, legal or financial advice. Even if you're a professional. Share what worked for your family, and leave the professional advice to appointments.
• Not for emergencies. If a child needs urgent help, call 911 or your doctor.
• Kindness first. If you disagree, disagree respectfully. If you don't have something helpful to add, it's okay to move on.
• Report concerns quietly. If something feels off, email support@folkle.co. Don't call out other members publicly.

What happens if guidelines are broken

We may:

• Edit or remove content
• Contact you privately
• Remove your access to Ask
• Close your Folkle account

For serious problems (harassment, illegal content, safety concerns), we act immediately.

Report something

If you see something that concerns you, whether it's behavior, content or safety, email support@folkle.co. We handle reports privately and share details only when needed to investigate or as required by law. Providers can also contact us about their listing at the same address.

Thank you

Folkle exists because parents help parents. Thank you for helping build this village.