Terms

Terms of Service

Last updated: November 6, 2026

Welcome to Folkle. These terms cover using folkle.co and the Folkle app on your phone. By creating an account or using Folkle, you agree to them.

We've written them in plain English. If anything is confusing, email support@folkle.co.

We built Folkle to help parents make informed decisions, not to replace professional advice or your own judgment.

Who we are

Folkle is run by Sheetal Desai, an individual based in San Francisco, California ("Folkle", "we", "us"). If Folkle later becomes a company, that company will take over these terms, and we'll update this page.

What Folkle is, and isn't

Folkle is a trusted local network for parents: the people, places and providers real parents recommend.

Folkle is not medical, legal or financial advice. It's not a verified endorsement of any provider either. Recommendations are parents' personal experiences and opinions, not Folkle's. Always check credentials, insurance and fit yourself.

Who can join

You must:

• Be 18 or older
• Be a parent, guardian or caregiver, or expecting a baby
• Use your real name on your account (you can still post anonymously in Ask)
• Give accurate information

We may decline or remove anyone who doesn't follow these terms.

Your account

• We log you in with a 6-digit code sent to your email, or with Google. No passwords.
• Keep access to your email safe, because anyone who can open it can log in as you.
• Tell us at support@folkle.co if you think someone else used your account.
• You can delete your account anytime by emailing us.

Your recommendations and posts

• You own what you write.
• You give Folkle free, non-exclusive permission to show, store and share it on Folkle and in Folkle updates (like our newsletter).
• Our team checks new places and written recommendations before they go live, and anonymous questions and answers in Ask too. A quick "I recommend this" on a place already on Folkle shows up right away. We may choose not to show, or later remove, any recommendation or post.
• We may shorten or fix spelling, but we won't change your meaning.
• You can edit or delete your recommendations anytime in My profile.
• You're responsible for what you post. It must be your honest, personal experience, and it must not break any law or anyone else's rights.

Find: provider information

Provider details (addresses, phones, websites, hours) come from public sources and may change. We try to keep them accurate, but please confirm with the provider directly. Some details and parents' notes are only visible to logged-in members.

For providers

If you run a business listed on Folkle, email support@folkle.co to correct your details or ask about your listing.

• We don't remove honest parent experiences just because they're critical.
• We will review reports of content that's false, abusive or shares private information.
• No provider can pay to be listed, ranked higher or recommended.

Ask

Anyone can read the questions in Ask. Reading every answer, asking and answering are for logged-in members. Please be kind and follow our Community Guidelines. Don't copy or screenshot other members' posts outside Folkle without their permission.

Founding Parent perks and Folkle credits

• Founding Parent badges, perks and any Folkle credits are thank-you gifts.
• They have no cash value, can't be sold or transferred, and may change or end.
• If we ever attach a value or an expiry date to credits, we'll explain it clearly first.

Please don't

• Spam or promote your own business
• Post fake recommendations, or recommend a business you own or are related to without saying so
• Give medical, legal or financial advice
• Share private information about other families or children
• Harass, insult or attack anyone
• Pretend to be someone else, or create more than one account
• Post anything illegal, or anything that copies other people's work
• Copy, scrape or bulk-download Folkle

Copyright

If you think something on Folkle copies your work, email support@folkle.co with:

• What it is
• Where it appears on Folkle
• Your contact details

We'll review it and remove it if needed.

Our content

The Folkle name, logo, design and directory belong to Folkle. Please don't copy them without permission.

Links to other sites

Folkle links to providers' own websites. We're not responsible for their content or services.

Ending access

We can remove content, or close accounts, if someone breaks these terms or the Community Guidelines, misrepresents who they are, or misuses Folkle. You can leave anytime.

Changes to Folkle

We may change, pause or stop parts of Folkle at any time.

Disclaimers

Folkle is provided "as is", without guarantees. We don't promise:

• That provider information is accurate
• Anything about the quality of any provider's services
• That the site will always be available
• That a recommendation will be right for your family

Limitation of liability

To the fullest extent the law allows, Folkle isn't responsible for:

• Decisions you make based on recommendations
• Services that third-party providers give you
• Indirect or consequential losses

Folkle's total responsibility for any claim is limited to $100.

Your responsibility

If something you post, or your breaking these terms, leads to a claim against Folkle, you agree to cover the costs of that claim.

Governing law

California law applies. Any disputes will be handled in the courts of San Francisco County.

Changes to these terms

We'll update the date at the top. For big changes, we'll tell you by email or with a notice on the site.

Questions?

We'd love to hear from you. Email support@folkle.co.