Privacy

Privacy Policy

Last updated: November 6, 2026

Welcome to Folkle. This page explains what we collect, why, who can see it, and what you can do about it. It's written in plain English.

We built Folkle to help parents make informed decisions, not to replace professional advice or your own judgment.

Who we are

Folkle (folkle.co) is run by Sheetal Desai in San Francisco, California. Contact: support@folkle.co.

What we collect

When you create an account

• Your email address
• If you sign in with Google, your name and email from Google. We never get your Google password.
• Your saved places (Family Finds), so they're there on any device you log in on

Your profile

• Required: first and last name, city, neighborhood, whether you're a mom, dad or parent, how many kids you have, each child's age, what you're interested in, and how you heard about Folkle
• Optional: your phone number

We never ask for children's names, photos or schools.

When you recommend a place

• The place's name and type
• Why you love it, and your own words (optional)
• Who it's great for (optional)
• Whether to show your first name

When you sign up for updates

• Your email address, if you join our newsletter or the Shop waitlist

When you ask or answer in Ask

• The questions you ask and the answers you give
• Whether you chose to post it anonymously

Kept on your device only

• If you tap "use my location", your location is used to show distances and is saved only on your device. We don't receive it.
• While you sign up, your answers are saved as a draft on your device, so you can pick up where you left off
• A few settings, like keeping you logged in and whether you closed the banner

Collected automatically

• Google Analytics collects which pages you visit, your device and browser type, your approximate location (city level) and how you found us.
• Our service providers keep standard security logs, such as IP addresses and login times.

What other parents can see

• Your name as shown: your first name, mom/dad/parent, number of kids and neighborhood (for example "Khushi, mom of 2 · Marina").
• Your recommendations. Our team checks new places and written recommendations before they go live. A quick "I recommend this" on a place already on Folkle shows up right away. If you untick "show my first name", your recommendation appears as "A Folkle parent".
• Your questions in Ask: anyone visiting Folkle can read them, including on the home page. Your answers: logged-in members can read them in full. Visitors who aren't logged in see a short preview of the first answer to a question, with the name shown on it.
• If you post anonymously in Ask, your question or answer shows as "A Folkle parent", with no "mom of 2" and no neighborhood. Our team reads anonymous posts before they go live, and can see who wrote them. We never share that with other parents.
• Never shown to other parents: your last name, email, phone number or your kids' ages.
• Visitors who aren't logged in see only the basic details of a place, without parents' notes.

Why we use it

• To run your account and show you relevant places
• To show recommendations and Ask conversations
• To check recommendations and anonymous posts, and remove anything that breaks our guidelines
• To contact you about your account or what you shared
• To understand how Folkle is used and make it better
• To send updates, if you've asked for them

Who we share it with

We never sell your data, and we never share it with advertisers. We use a few trusted services to run Folkle:

• Supabase: stores accounts and everything you share and handles logging in. Servers are in the United States.
• Netlify: hosts the website and receives newsletter and Shop waitlist sign-ups.
• Google: Google sign-in (if you choose it), Google Analytics, Gmail (our email, including the login codes we send), and website fonts.

These services only use your information to run Folkle for us. We may also share information if the law requires it, or to protect someone's safety.

Google Analytics

We use Google Analytics to see which pages are popular. It uses small files in your browser. We don't use it for ads.

• How Google uses this data: policies.google.com/technologies/partner-sites
• To opt out: tools.google.com/dlpage/gaoptout

"Do Not Track": we don't track you across other websites. Our site doesn't respond differently to "Do Not Track" browser settings.

Emails

We email you login links and messages about your account and what you shared. We only send updates or a newsletter if you've asked for them. Every update email has an unsubscribe link, or you can reply "unsubscribe".

How long we keep it

We keep your information while you have an account. If you delete your account, we delete your profile and personal details. We may keep recommendations you shared but remove your name from them, unless you ask us to delete them too. Google Analytics keeps visit statistics for up to 14 months.

How we protect it

Folkle uses secure connections, one-time login codes instead of passwords, and well-known service providers. Only the Folkle team can see your private details. No system is 100% secure. If a data breach ever affects you, we'll tell you as the law requires.

Your choices and rights

• Edit your details anytime in My profile.
• Edit or delete your recommendations anytime in My profile.
• Choose whether your first name shows on each recommendation.
• Choose to post anonymously in Ask.
• Email support@folkle.co to see a copy of your data, change your email, delete your account, or ask anything.

We'll reply within 30 days.

California residents

You have these rights under California law. We don't sell or share your data for advertising.

People in Europe or the UK

You can also ask for a copy of your data in a common format. We rely on your consent for what you share, and on our legitimate interest to keep Folkle secure and understand how it's used. Your data is stored in the United States.

Children

Folkle is for adults: you must be 18 or older to join. Folkle isn't meant for children, and we don't knowingly collect information from anyone under 13. If we learn that we have, we'll delete it.

We ask parents for their children's ages only to show relevant places, and we never show them to other parents. Please don't post children's names, schools or health details in your recommendations or in Ask.

Changes to this policy

If we change this policy, we'll update the date at the top. If it's a big change, we'll also tell you by email or with a notice on the site.

Questions?

We'd love to hear from you. Email support@folkle.co.